xk88's Privacy Policy

Purpose of Data Collection

The information collected is used for the following purposes:

• For account registration, verification, and management.
• To complete financial transactions, including deposits and withdrawals.
• To prevent fraud, money laundering, and other unlawful activities (KYC / AML processes).
• To provide 24/7 customer service and technical support.
• To improve platform services and the user experience.
• To enforce responsible gaming limits and controls.
• To comply with applicable laws and regulations.

Data Storage & Security

xk88 adopts industry-standard technical and administrative measures to keep your personal information secure. All data stored on our servers is protected through SSL encryption technology, which prevents unauthorized access by third parties.

Our internal security framework operates on the following levels:

• End-to-end encryption during data transmission.
• Regular server audits and vulnerability assessments.
• Minimum access policy at the employee level — only staff who need to can access personal information.
• Systems to detect suspicious logins or activity.

However, no method of data transmission over the internet is completely secure. We take every precaution, but we cannot guarantee the complete elimination of all risks.

Sharing Information with Third Parties

xk88 does not sell or rent your personal information to any third party. However, limited information may be shared in the following cases:

• Payment Processors: Necessary information is shared with mobile banking providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Service Providers: Trusted technology partners who operate the platform and work under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed upon court order, government investigation, or authority request under applicable law.
• Fraud Prevention: Providing necessary information to relevant authorities to prevent fraud or money laundering.

In every case, the amount of information shared is kept to a minimum and used only for the intended purpose.

Cookie Policy

xk88's website uses cookies. Cookies are small text files stored on your device that help improve your browsing experience. The types of cookies we use:

• Essential Cookies: For core site functionality — maintaining login sessions, security verification, and so on.
• Preference Cookies: To remember your language and platform settings.
• Analytical Cookies: To understand site usage patterns and improve services.

You can disable cookies from your browser settings, but this may limit some functionality of the site.

Data Retention Period

Your personal information is retained for as long as your account is active. Even after an account is closed, information may be kept for a specified period for the following reasons:

• To fulfill legal and regulatory obligations.
• To resolve ongoing or potential legal disputes.
• To ensure financial audits and accountability.
• To maintain fraud prevention and account security history.

Once the retention period ends, information is securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right of Rectification: You may request correction of inaccurate or incomplete information.
• Right of Erasure: In certain circumstances, you may request deletion of your information (subject to legal obligations).
• Right to Restrict Processing: The right to request limited use of your information in certain circumstances.
• Right to Object: The right to object to the processing of your information for specific purposes.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

Privacy of Minors

xk88 provides services only to those aged 21 or above. We do not knowingly collect information from anyone under 21. Age verification is mandatory during account registration.

If we are informed that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account.

External Links & Third-Party Platforms

xk88's website may occasionally contain references to third-party services (such as information about game providers). xk88 has no control over the privacy policies of these third parties. We recommend that you read their own privacy policies before using their services.

International Data Transfers

Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that applicable data protection standards are maintained and that no compromise is made on the protection of your information. Third-party service providers are contractually bound to operate in line with xk88's privacy standards.

Changes to the Policy

xk88 reserves the right to revise or update this privacy policy at any time. For significant changes, we will notify users in the following ways:

• By publishing a notice on the website's main page.
• By sending a notification to the registered email address.

Continued use of the platform after a revised policy is published will be considered as your consent to the new policy. The latest policy will always be available on this page.

Complaint Resolution

If you have any complaints or concerns regarding the protection of your information, please contact us directly. We take every complaint seriously and aim to provide a resolution within a reasonable time.

xk88 believes that relationships built on transparency and trust are what last. That is why we always strive to be honest and open on matters of your privacy.